Popular Vehicles & Services Ltd., one of the leading automobile dealership groups in India, is looking for Customer Relation Executives / Tele-calling Executives to join our Customer Relation Center. This role involves interacting with customers over phone for sales support, service support, lead follow-ups, feedback collection, and customer assistance.

If you enjoy talking to customers and building relationships, we would love to hear from you.

Job Responsibilities:

• Handle inbound and outbound customer calls
• Follow up with customers regarding vehicle sales enquiries and service reminders
• Contact customers for feedback collection after sales and service
• Manage digital leads received through website, social media, and online campaigns
• Assist customers with vehicle service bookings and general enquiries
• Record all customer interactions and call outcomes in the CRM system
• Maintain a professional and customer-friendly communication approach

Skills Required:

• Good communication skills in Malayalam and basic English
• Ability to interact confidently with customers
• Basic computer knowledge
• Good listening and problem-solving skills

Benefits:

• Performance Incentives (Based on Performance)
• PF & ESI Benefits
• Training Provided
• Opportunities for career growth within CRC operations

Reputed BPO Industry hiring BPO Trainer Qualification - Degree/Above Experience - 1 to 2 Years in BPO Trainer Salary - 15k to 19K +ESI+PF Location - Kochi Industry - BPO Interested candidates send your updated CV -